HOW TO BOOK A PROFESSIONAL REEL SERVICE

Need your PENN reels repaired, greased or cleaned? Let our trained staff of professional technicians inspect your reels, put them in perfect working condition, and make them look and work like new again.

PENN SERVICE AGENTS

FIND A SERVICE AGENT

PENN utilise a network of authorised reel repair agents across New Zealand, get in touch direct with your local agent for the fastest service turnaround.

PENN DEALERS

FIND A RETAILER

You can also visit your local PENN dealer, they’ll take your contact details and arrange the reel to be sent for a quote and then repair on your acceptance of that quote.

PENN SERVICE TEAM

MAKE A SERVICE REQUEST ONLINE CALL 09 476 0147

Follow the prompts to request a service online or call us directly for further information, our team will review your submission and advise of next steps

REEL REPAIR PRICING

Pricing is available on application, capturing labour and parts. Our team will contact your retailer of choice or you directly via your supplied contact details to confirm these charges prior to conducting further repair work.
Pricing depends on a number of factors and any work won’t proceed until you have approved the quote – in some instances your PENN dealer will be able to get you an indication of this cost based on a phone consultation, though some jobs will require your reel be sent to the repair agent for a quote.

SHIPPING

All orders are shipped following payment of completed work. Express overnight is available upon request.
Shipping charges are based on the weight of the shipment, value of the shipment, destination and number of reels in the shipment.

PERFORMANCE PARTS

You hit the water with confidence knowing that you’re fishing with PENN reels, the most well-constructed reels available. However, as with any piece of machinery, maintenance and wear is inevitable. Moving parts will eventually need to be replaced, bail springs will eventually wear, bearing caps may come loose and fall overboard.

We house a wide assortment of parts to fit almost any reel in our line-up, which allows our repair agent to get you back on the water as quickly as possible.

PARTS CUSTOMER SERVICE

Parts Ordering

Spare parts can be ordered through any PENN dealer.
Accurate parts numbers are critical for spare parts orders. See reel schematics for spare part numbers.

REEL SCHEMATICS

REELS NO LONGER SERVICED

We regret to inform you that we are no longer able to service the following PENN reels and downriggers. We appreciate your patronage and apologise for any inconvenience this may cause you.

Spinning reels: